It’s one thing to say you’re going to do something. It’s another to actually do it. In today’s always-on, digital world, where everyone is a click away from your brand, you better believe people are always watching. Because of that, brands must ensure they do what they say they are going to do, remain accountable, and follow through on their promises. If they don’t, they risk losing trust as a brand. So, how can you not only talk the talk but walk the walk in order to establish your brand as trustworthy and transparent?
What were you doing in 2008? Take a moment to think back at the emotions you felt, what your office environment was like, and what your conversations at home were about. Anything come to mind? For many, 2008 was a scary time. The Great Recession was in full swing leading to financial markets collapsing, jobs and homes being lost, and an overall loss of optimism for people around the globe.